Northwest Indiana Law Enforcement Academy

Leadership in Law Enforcement- Verbal De-Escalation

Course Information

Course ID: 18-033
Course Start: 4/24/2018
Course End: 4/25/2018
Course Time: 8:00 AM to 5:00 PM
Course Days: TW
Course Hours: 4.00

Location Information

355 S. Washington Street
Valparaiso, IN 46383

Pricing Information

Member Tuition: 65.00
Non Member Tuition: 65.00

Class Participant Information

Class Maximum Size: 0

Course Description


This course will be held at the Valparaiso Police Department. 
April 24 & 25, 2018
8:00 AM - 12:00 PM OR 1:00 PM - 5:00 PM

 Trusted for 25 years by 10,000+ participants, we are excited to partner with Valparaiso PD to offer Verbal De-Escalation Communication.  The course is designed to provide sworn and civilian law enforcement personnel with practical communication skills and techniques for de-escalating contentious interpersonal interactions before, during and after the occur....because they WILL occur. 

PCA has been developing law enforcement leadership courses for 20+ years and our signature PSLI series continues to be a success. We have presented this course for law enforcement across the country, including national conferences, and received stellar reviews. It provides a framework for better understanding the stages of and contributors to crisis escalation. The course links models of communication, team building and motivation by providing practical tools and skill sets for transitioning to de-escalation modes. 

  • Comprehensive road map for change
  • Address systemic challenges at all levels of the organization
  • Tailored specifically for Law Enforcement
  • Practical tools can be instantly applied with organizations and the community



  • Safety is always paramount
  • Understanding the impact of our initial approach
  • Recognizing effective communication
  • Demonstrating our contributing role to the organization and community Vision & Mission
  • Describing and responding to traditional "Hot Buttons" and "Triggers"
  • Recognizing and building our own capabilities for resiliance
  • Identifying and developing key factors to collaborative outcomes
  • Finding areas for improvement and building on our strengths

Course Materials

Northwest Indiana Law Enforcement Academy (NILEA)
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